Senior Assistant Manager, Group Digital Office

National University Health System


Full time

Human Resources


Apr 4

Senior Assistant Manager, Group Digital Office

National University Health System


Job Description

As a Senior Assistant Manager, you will identify, define and collaboratively lead Digital opportunities aligned with NUHS cluster Digital Transformation goals and priorities.

Job Responsibilities:

  • Lead Digital Transformation projects working across Business (Clinicians and Operations), support functions (e.g. Finance, HR, Procurement) and IT
  • Engage business Product Owners to identify and define opportunity areas
  • Develop project scope, objectives and assumptions in collaboration with business Product Owners
  • Create detailed business analysis, outlining problems, opportunities and solutions
  • Build business cases and provide input to budgets
  • Map user journeys and business processes
  • Drive delivery of Digital Transformation projects end to end
  • Manage project planning, budgeting and forecasting and monitoring
  • Actively manage stakeholders at all levels of the organisation from front line staff to senior leaders
  • Organize and support internal and external meetings for the department

Job Requirements:

  • Bachelor Degree with minimum 3 years working experience
  • Experience in a transformation programme environment
  • Experience in technology enabled change transformation projects/programmes
  • Understanding of digital ways of working including Agile
  • Self-starter with strong leadership skills, accountability and ownership
  • Collaborative nature, seeks out opportunities to work with others to realise progress
  • Structured thinker with ability to organise their work and that of others
  • Effective working in a complex matrix organisation where individuals play multiple roles
  • Ability to organise and facilitate workshops
  • Ability to work in a complex and ambiguous environment
  • Ability to interact with and influence programme team members
  • Ability to communicate complex issues both concisely and in detail as required
  • Analytical, and problem solving skills
  • Ability to establish and maintain effective working relationships with co-workers, managers, internal and external customers.

Additional Information

Career Level



Bachelor's Degree, Post Graduate Diploma, Professional Degree

Years of Experience

3 years

Job Type


Job Specializations

Admin/Human Resources, Clerical/Administrative Support, Sales/Marketing, Digital Marketing

Company Overview

About the National University Health System (NUHS)

Spanning three acute hospitals, two community hospitals, three national centres, six polyclinics, three family medicine clinics, and three health science institutions, our unique and comprehensive ecosystem anchors NUHS as a leading academic health system in Singapore – driven by research and education.

Inspired by our patients and the population that we serve, our strong network of talents and resources across our institutions provide patient-centred care across the whole continuum - improving health and driving transformation from primary, tertiary to complex care. In close collaboration with our community partners, we aim to deliver “Incredible Care and Health, Together”!

Members of the NUHS:

• National University Hospital

• Ng Teng Fong General Hospital

• Alexandra Hospital

• Jurong Community Hospital

• National University Polyclinics

• National University Cancer Centre, Singapore

• National University Heart Centre, Singapore

• National University Centre for Oral Health, Singapore

• NUS Yong Loo Lin School of Medicine

• NUS Faculty of Dentistry

• NUS Saw Swee Hock School of Public Health

Additional Company Information

Registration No.


Company Size

More than 5000 Employees


Healthcare / Medical

Benefits & Others

Miscellaneous allowance, Medical, Sports (e.g. Gym), Regular hours, Mondays - Fridays, Business (e.g. Shirts)

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