Sales Support Specialist
Sales Support Specialist
Singapore, , Singapore
Global Forwarding Freight
64110
Job Description
- Engages customers on commercial queries
- Assists on rates quotations / filing / maintenance / renewal of quotation & contracts
- General administrative functions relating to pre-sales activities
- Supports the customer contact by preparing customer documents
- Supports the customer planning and implementation process
- Provides customer information and supports the identification and qualification of Sales leads
- Engages customer periodically with Key Account Managers/ Sales for active interactions and involvements
- Responsible for upkeep of ISO standards/ Audit requirements/ Environmental awareness and ensure maintenance of customer contracts for team
- Supports Sales in preparing business reviews (if required)
- Performs any other duties assigned by immediate superior
Job Requirements
- Broad understanding of the forwarding business
- Ability to handle multiple and hanging priorities
- Ability to work effectively, independently and in a team environment
- Excellent verbal and written communication skills
- Excellent basic business skills
- Experience with MS offices e.g. Outlook; experience with CRM tools preferred
- Diploma/ degree with at least 1-2 years of work experience
**Only shortlisted applicants will be contacted**
Facts and Figures
Business Unit
- DHL Global Forwarding (Singapore) Pte. Ltd.
Shift Requirement
- None
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