Sales Support Specialist

Singapore, , Singapore

Global Forwarding Freight

64110

Job Description

• Engages customers on commercial queries
• Assists on rates quotations / filing / maintenance / renewal of quotation & contracts
• General administrative functions relating to pre-sales activities
• Supports the customer contact by preparing customer documents
• Supports the customer planning and implementation process
• Provides customer information and supports the identification and qualification of Sales leads
• Engages customer periodically with Key Account Managers/ Sales for active interactions and involvements
• Responsible for upkeep of ISO standards/ Audit requirements/ Environmental awareness and ensure maintenance of customer contracts for team
• Supports Sales in preparing business reviews (if required)
• Performs any other duties assigned by immediate superior

Job Requirements

• Broad understanding of the forwarding business
• Ability to handle multiple and hanging priorities
• Ability to work effectively, independently and in a team environment
• Excellent verbal and written communication skills
• Excellent basic business skills
• Experience with MS offices e.g. Outlook; experience with CRM tools preferred
• Diploma/ degree with at least 1-2 years of work experience

**Only shortlisted applicants will be contacted**

Facts and Figures

Business Unit

• DHL Global Forwarding (Singapore) Pte. Ltd.

Shift Requirement

• None