Sales Support Specialist



Full time


Apr 20

Sales Support Specialist

Singapore, , Singapore

Global Forwarding Freight


Job Description

  • Engages customers on commercial queries
  • Assists on rates quotations / filing / maintenance / renewal of quotation & contracts
  • General administrative functions relating to pre-sales activities
  • Supports the customer contact by preparing customer documents
  • Supports the customer planning and implementation process
  • Provides customer information and supports the identification and qualification of Sales leads
  • Engages customer periodically with Key Account Managers/ Sales for active interactions and involvements
  • Responsible for upkeep of ISO standards/ Audit requirements/ Environmental awareness and ensure maintenance of customer contracts for team
  • Supports Sales in preparing business reviews (if required)
  • Performs any other duties assigned by immediate superior

Job Requirements

  • Broad understanding of the forwarding business
  • Ability to handle multiple and hanging priorities
  • Ability to work effectively, independently and in a team environment
  • Excellent verbal and written communication skills
  • Excellent basic business skills
  • Experience with MS offices e.g. Outlook; experience with CRM tools preferred
  • Diploma/ degree with at least 1-2 years of work experience

**Only shortlisted applicants will be contacted**

Facts and Figures

Business Unit

  • DHL Global Forwarding (Singapore) Pte. Ltd.

Shift Requirement

  • None

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