Guest Relations Ambassador

Kelly Services (S) Pte Ltd

Singapore

Full time

Hotel/Tourism

May 23

Guest Relations Ambassador

  • Perform check-ins and check-outs for guests
  • Make and confirm reservations for room and meeting rooms.
  • Arrange for guest transport, and meals according to dietary requirement,
  • Provide general support to Reception, Housekeeping, Engineering and Security Department
  • Perform check-ins and check-outs for guests
  • Make and confirm reservations for room and meeting rooms.
  • Arrange for guest transport, and meals according to dietary requirement,
  • Attend to internal and external calls, enquiries via emails and phone on a timely basis
  • Handle petty cash reimbursements
  • Manage guests’ accounts and information, and room availability in the system.
  • Receive and convey messages to guests promptly.
  • Handle goods delivery for guest, appointment and meeting room requirement.
  • Handle and record guests’ feedback and complaints and refer issues to supervisor or other relevant departments.
  • Perform simple bookkeeping activities, such as balancing cash accounts.
  • Perform ad-hoc duties as required by the Management

Requirements:

  • Minimum Diploma in Hospitality with at least 2 years of relevant working experience in hospitality industry
  • Willing to wear PPE kit while on duties
  • Able to work rotating shift, inclusive of overnight shift
  • Good interpersonal and communication skills

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: LSM) or contact our office at +65 6709 3555 for a confidential discussion. We regret that only shortlisted candidates will be notified.

Job Code: LSM

Email "Guest Relations Ambassador submitted by awowjob.com" to [email protected]

EA License No.: 01C4394

Reference Number:

520967

Contact Details:

6709 3555

Profession:

Hospitality/Tourism > Front Desk

Company:

Persolkelly Singapore

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