Job Description

Reporting to the General Manager, Program Delivery, the Program Delivery Manager is a key enabler in enabling a range of projects and program streams to deliver the target objectives by deploying professional and proactive project management / scrum master capabilities

Key Responsibilities

• Enable and implement deliverables within the program operational model in areas - business requirements discovery, solutioning, testing, retrospectives, improvements etc. including tools and templates and shared repositories of information for program & work stream team members
• Work with program and work stream members to ensure that there are relevant and prioritised issues and targeted improvement initiatives to enable achievement of objectives
• Develop and keep current program/work stream project plan, ensuring co-ordination of linked or dependant activities
• Facilitate progress updates from core and extended program team members
• Reach out to core & extended program team members to identify risks and issues and mitigation actions
• Proactively work with extended team to ensure that required deliverables and timeframes are being met and actions taken to prevent or minimise risks to those deliverables
• Provide analysis and recognise patterns in data to initiate improvements and solutions to existing and prescribed processes, products and systems.
• Work across organisational boundaries to deliver shared accountabilities
• Perform the role of a Scrum Master:
• Mentor and coach team members in Agile Framework
• Guide team to do Scrum activities (Sprint Planning, Daily Scrums, Sprint Review and Retrospective)
• Implement processes, practices, and tools to allow for multiple paths of delivery e.g. create simplified, consistent, reusable, efficient and flexible methodologies
• Help build a productive environment where team members ‘own’ the product and enjoy working on it
• Resolve conflicts and remove impediments that occur
• Inspire others to adopt the new processes and improvements based on sprint retrospectives

Key Requirements

• Degree or equivalent in Computer Science, Information Systems, Information or Infocom Technology, Computer or Electronics Engineering or related discipline
• 5-10 years relevant working experience
• Scrum Master certification e.g. CSM / A-CSM / ICP-ACC Certification is an advantage 
• Strong project management skills with firm grasp of system development life cycle (SDLC) and Agile methodologies and management capabilities
• Experience in a Scrum Master role with excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)
• Working knowledge of JIRA and Confluence
• Understanding of technical aspects of system integration in technology environment is an advantage
• Strong analytical and (complex) problem solving skills
• Experience in managing senior stakeholders
• Ability to build strong relationships and influence across organisation boundaries
• Ability to obtain or generate key data inputs or KPI’s for the projects and turn into actionable insights that has business relevance
• Self-starter, pro-active and highly motivated quick learner
• Good communication and interpersonal skills
• Excellent leadership and team building skills

Additional Information

Career Level

Manager

Qualification

Bachelor's Degree, Post Graduate Diploma, Professional Degree

Years of Experience

5 years

Job Type

Full-Time

Job Specializations

Computer/Information Technology, IT-Software