Business Intelligence Analyst - (BAU Support Analyst) - (2100008V)



Full time

Information Technology


Jul 8

Job Description


The BI specialist will be a techno functional support team member for the Business Intelligence cluster under IT BAU team. He/she is responsible for ensuring system availability and timely deliverables for BI applications like SAS fraud surveillance and QlikView reporting. The BI specialist, as the admin cum analyst expert within the IT team, will be the support staff who needs to closely co-ordinate and work with various team like Tech Infra, application services, solutioning, project and business units in the bank. He/she follows up to resolve issues reported by users and performs impact analysis related projects/enhancements that will impact the BI applications. This role is based in Singapore.


  • Responsible to provide BAU support for Financial fraud surveillance system in bank
  • Provide validation, integration, and implementation Fraud analysis or any related applications
  • Responsible to provide BAU support for Fermat Ray, Fermat ALMS & QlikView reporting platform
  • Responsible to provide operational support and ensure SLI of system availability, online and batch deliverables
  • Responsible for development, administration and troubleshooting on Financial fraud surveillance and QlikView
  • Fine tune applications and systems for high performance and higher volume throughput
  • Contribute to business requirement review for technical implementation as a subject matter expert for IT to ensure SDLC standards are met
  • Translate user requirements into functional and technical solutions for technical design team and developers
  • Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards
  • Respond on time to the queries raised by various business units
  • Provide timely updates regarding production status and progress of issue resolution
  • Perform impact analysis of enhancements/projects that will impact supported systems


  • At least 3 years of relevant experience in IT Finance within a banking/financial services industry
  • Minimum of 1 year of combined experience working with SAS visual analytics tools and data ingestion technologies with reference to relational databases (i.e. DB2, Oracle, SQL)
  • Experience in Financial Fraud Surveillance module SAS-ESP, SAS Credit scoring and QlikView
  • Experience in supporting Real-time transaction scoring and decisioning systems
  • Experience in SAS modules like Base SAS, Enterprise Guide, Data Integrator, Enterprise Miner, SMC, SNA, VA/VS are required
  • Responsible for design, development, deployment, and maintenance of the SAS BI Platform,SAS ETL jobs, credit scoring models and reporting applications
  • Has working knowledge in Unix/Unix scripting
  • Experience with MQ technologies (TIBCO EMS, Kafka, RabbitMQ) is a plus.
  • Understanding of ETL design using ETL tools or native scripts to extract data from heterogeneous data sources strongly preferred
  • Incident, problem and service outage management experience
  • Experience in developing dashboards and reports using QlikView
  • Strong system and application administration knowledge required
  • Server Performance, capacity, utilization monitoring and Health monitoring
  • Strong analytical and statistical knowledge preferred
  • Experience with QlikView, NPrinting, Qlik Sense is a plus
  • Optimization and performance tuning of QlikView/Qlik Sense applications
  • Provide coordination of application support.

Additional Information

Career Level

Junior Executive


Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree

Years of Experience

3 years

Job Type


Job Specializations

Computer/Information TechnologyIT-SoftwareAccounting/FinanceBanking/Financial

You must be logged in to to apply to this job.