Customer Service Officer - Administration & Customer Service

Location:

Singapore

West

Work Type:

Permanent

Job Responsibilities:

• Responsible for handling incoming and outgoing calls to ensure customer’s queries, appointments and referral of services are answered professionally.
• Follow-up with difficult customer calls, complaints and manages service recovery.
• Feedback customer’s comments or requests to Supervisor for service or process improvement.

Job Requirements:

• Possess min GCE O levels
• Minimum 3 years of customer service experience in FMCG or Food industry
• Adequate telephone skills and proper etiquette

OTHER INFORMATION:

• Location: West
• Singaporean only

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: RLM) or contact our office at +65 6709 3365 / 89075798 for a confidential discussion. We regret that only shortlisted candidates will be notified.

Job Code: RLM

Email Address: [email protected]

EA License No.: 01C4394

Reference Number:

519528

Contact Details:

[email protected]

Profession:

Administration & Customer Service > Call Centre