Customer Service Officer - Administration & Customer Service

Kelly Services (S) Pte Ltd

Singapore

Full time

Call Centre/Telemarketing

May 3

Customer Service Officer - Administration & Customer Service

Location:

Singapore

West

Work Type:

Permanent


Job Responsibilities:

  • Responsible for handling incoming and outgoing calls to ensure customer’s queries, appointments and referral of services are answered professionally.
  • Follow-up with difficult customer calls, complaints and manages service recovery.
  • Feedback customer’s comments or requests to Supervisor for service or process improvement.


Job Requirements:

  • Possess min GCE O levels
  • Minimum 3 years of customer service experience in FMCG or Food industry
  • Adequate telephone skills and proper etiquette

 

OTHER INFORMATION:

  • Location: West
  • Singaporean only

 

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: RLM) or contact our office at +65 6709 3365 / 89075798 for a confidential discussion. We regret that only shortlisted candidates will be notified.

 

 

Job Code: RLM

Email Address: [email protected]

EA License No.: 01C4394

 

 

Reference Number:

519528

Contact Details:

[email protected]

Profession:

Administration & Customer Service > Call Centre

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