Customer Service Manager - Education

Kelly Services (S) Pte Ltd


Full time

S$4k (monthly)



May 5

Customer Service Manager - Education




Work Type:



  • Supervision daily activities of customer service and operation support team.
  • Ensure customer enquiries/ needs are reviewed such that the Company can meet the requirements.
  • Ensure appropriate resolution of customer complaints that all actions are implemented and verified for effectiveness.
  • Resolving daily operational problems encountered by subordinates.
  • Identify and initiate actions to prevent functional process and quality; provide solutions to functional problems encountered by subordinates.
  • Deliver continuous improvement in supplier delivery, quality, and cost.
  • Ensure accuracy of data in system including location, quantity on-hand, value etc.



  • Diploma holder and above.
  • At least 3-5 years working experiences in customer service
  • Experience in online business customer service to Korean market is a plus
  • B2B Customer Service Experience is mandatory
  • Ability to work under tight deadlines.
  • Good personality, positive attitude and excellent verbal, written communication skills.
  • Excellent problem-solving skills and diplomacy while dealing with complex issues.
  • Reacts well under pressure
  • Proficiency in Microsoft office
  • Korean speaking is a mandatory (Need to liaise with Korean speaking counterparts and clients)



  • Working Location: Central
  • Good progression and bonus.
  • 5 days workweek
  • Basic up to S$4K (salary will commensurate according to experience & qualifications).


Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: RLM) or contact our office at +65 6709 3365 / 89075798 for a confidential discussion. We regret that only shortlisted candidates will be notified.

Job Code: RLM

Email Address: [email protected]

EA License No.: 01C4394


Reference Number:


Contact Details:

[email protected]


Education > Educator

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