Client Services Manager

Adecco Personnel Pte Ltd.

Singapore

Full time

Customer Service

Mar 31

Client Services Manager

  • 5-6 years of experience in account management in a regional B2B context.
  • Previous experience in a client servicing role
  • Experience working with large accounts

APAC team is looking for a Regional Client Services Manager, APAC. In this role you will be responsible for client relationship management in the APAC region. This is a primarily business development role that works with regional and country stakeholders to drive new business.

  • Fun & Warm environment
  • Regional Exposure

The Opportunity

  • Fun & Warm environment
  • Regional Exposure

The Talent

  • At least 5-6 years of experience in account management in a regional B2B context.
  • Minimum Bachelor's Degree is preferred.
  • Has an excellent command of English, with both written and oral communication skills.
  • Previous experience in a client servicing role required.
  • Naturally strong client-focused with the ability to think out of the box for a solution-orientated approach to solve the client's needs.
  • Driven and pro-active team player with a positive attitude.
  • Ability to spot trends/patterns and identify marketing opportunities promptly.
  • Strong listening and communication skills to both internal and external stakeholders.
  • Ability to prioritize work and focus on high-priority tasks.

The Job

KEY ROLES & RESPONSIBILITIES

  • Builds and grows positive and long-lasting relationships within existing client's organizations.
  • Works directly with prospects and clients to fully understand and plan for their immediate, near and long-term business goals.
  • Manages the day to day relationship with clients to make sure they stay satisfied.
  • Responds to and develops proposals for client RFPs.
  • Works with local, regional, and global cross-functional teams to share, establish and improve best practices and procedures.
  • Researches and identifies existing and new client opportunities in the region.
  • Develops Account Plans for assigned accounts together with inputs from country teams and regional stakeholders.
  • Accounts for business development pipelines within assigned areas, manages and tracks all prospect interaction data within CRM.


Next Step

  • Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
  • Apply through this application
  • All shortlisted candidates will be contacted.


Lim Shou En Ethel

EA License No: 91C2918

Personnel Registration Number: R1656825


Adecco is acting as an Employment Business in relation to this vacancy.

The Adecco Group is an Equal Opportunities Employer.


Save for laterReference number JN -092020-45225_161726637008936

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