Client Services Manager

• 5-6 years of experience in account management in a regional B2B context.
• Previous experience in a client servicing role
• Experience working with large accounts

APAC team is looking for a Regional Client Services Manager, APAC. In this role you will be responsible for client relationship management in the APAC region. This is a primarily business development role that works with regional and country stakeholders to drive new business.

• Fun & Warm environment
• Regional Exposure

The Opportunity

• Fun & Warm environment
• Regional Exposure

The Talent

• At least 5-6 years of experience in account management in a regional B2B context.
• Minimum Bachelor's Degree is preferred.
• Has an excellent command of English, with both written and oral communication skills.
• Previous experience in a client servicing role required.
• Naturally strong client-focused with the ability to think out of the box for a solution-orientated approach to solve the client's needs.
• Driven and pro-active team player with a positive attitude.
• Ability to spot trends/patterns and identify marketing opportunities promptly.
• Strong listening and communication skills to both internal and external stakeholders.
• Ability to prioritize work and focus on high-priority tasks.

The Job

KEY ROLES & RESPONSIBILITIES

• Builds and grows positive and long-lasting relationships within existing client's organizations.
• Works directly with prospects and clients to fully understand and plan for their immediate, near and long-term business goals.
• Manages the day to day relationship with clients to make sure they stay satisfied.
• Responds to and develops proposals for client RFPs.
• Works with local, regional, and global cross-functional teams to share, establish and improve best practices and procedures.
• Researches and identifies existing and new client opportunities in the region.
• Develops Account Plans for assigned accounts together with inputs from country teams and regional stakeholders.
• Accounts for business development pipelines within assigned areas, manages and tracks all prospect interaction data within CRM.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Apply through this application
• All shortlisted candidates will be contacted.

Lim Shou En Ethel

EA License No: 91C2918

Personnel Registration Number: R1656825

Adecco is acting as an Employment Business in relation to this vacancy.

The Adecco Group is an Equal Opportunities Employer.

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