Technical Service Manager (Marine Solutions) - (21000235)

Emerson Asia Pacific Private Limited

Singapore

Job Description

Job Responsibilities:

• Secures high standards for Health, Safety and Environment, professionalism and quality.
• Drives and grows lifecycle services orders and sales.
• Develops business plan for lifecycle services.
• Secures overall customer satisfaction by recognizing and addressing their operational needs in a customer minded environment.
• Fulfills Emerson's contractual obligations on all customer service level agreements and contracts.
• Manages Lifecycle services / related business processes, including cost center control, financial reporting and forecasting of service business.
• Creates, maintains and optimizes common resource pool in cooperation with Project Manager to ensure smooth project transfers and to create synergy and critical mass with respect to availability of resources.
• Improves efficiency by implementing best practices, standards and tools, digitalize documentation.
• Recruits, develops and coaches engineers to achieve a high level of professional performance and behavior.
• Analyzes market / customer needs and develop services portfolio based on available standards in Service organization to address local market needs and opportunities.
• Active role in selling services life cycle services / spare parts / components.
• Coordinates and support commissioning work after Project delivery with marine sites globally / other BUs.

Job Requirements:

• Degree / Diploma in Engineering or any Technical related courses with at least 5 years of hands-on proven experience in line and people management role.
• Has at least 5 years of experience in the domain of customer services, Marine automation and/or IT domain gained from Marine industry or oil & gas sector.
• Business minded and has commercial skills and entrepreneurial spirit.
• Customer focus and ability to develop relations on international and managerial level.
• Can recognize needs and drive for results.
• Able to communicate in multiple levels and has experience on large international organizations.

Job Requirements:

• Degree / Diploma in Engineering or any Technical related courses with at least 5 years of hands-on proven experience in line and people management role.
• Has at least 5 years of experience in the domain of customer services, Marine automation and/or IT domain gained from Marine industry or oil & gas sector.
• Business minded and has commercial skills and entrepreneurial spirit.
• Customer focus and ability to develop relations on international and managerial level.
• Can recognize needs and drive for results.
• Able to communicate in multiple levels and has experience on large international organizations.

Additional Information

Career Level-

Manager

Qualification-

Bachelor's Degree, Post Graduate Diploma, Professional Degree

Job Type-

Full-Time

Job Specializations-

Engineering, Other Engineering

Company Overview

About Emerson

Imagine being surrounded by intelligent, driven, and passionate innovators all working toward the same goal—to create groundbreaking solutions that leave our world in a better place than we found it. Emerson is a global technology and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets.

Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial and Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency, and create sustainable infrastructure.

A dynamic environment is what you’ll discover at Emerson, a Fortune 500 company with $14.5 billion in sales and 155 manufacturing locations worldwide. Together, we’re changing the world, and we have all the resources to help you achieve your professional goals.

Whether you’re an established professional looking for a career change, an entry level candidates exploring options, or received your MBA degree, you’ll find a variety of opportunities at Emerson. Join our team and start your journey today.

History

Founded in 1890 in St. Louis, Missouri in the US, Emerson Electric Co. is a diversified global technology company providing products and services for a wide range of industries, commercial markets and end-users. Emerson Process Management Asia Pacific business started 42 years ago with the Singapore office is a recognized leader in process-automation products and technology that offers unmatched capabilities to improve process and asset performance for customers in the chemical, oil and gas, pulp and paper, pharmaceutical, food and beverage, power, water and wastewater, and other process-related industries. Singapore, the strategic site of Emerson’s Asia Pacific Headquarters, is of special significance to Emerson customers in the Asia Pacific region. Occupying 280,000 sq. ft, it is the hub of technical know-how and expertise for the development, production, and support of automation solutions, products and services. At Emerson, we empower you to meet the demands of the industry with better quality, expanded capacity, improved efficiency & safety. We define Success as identifying new opportunities & powering our businesses with the best people and resources so that we are in a position to win. To find out more about our company, please visit our website www.ap.emersonprocess.com.

Additional Company Information

Registration No.

196500174M

Company Size-

1001 - 2000 Employees

Industry-

Manufacturing / Production

Benefits & Others-

Dental, Education support, Medical, Parking, Regular hours, Mondays - Fridays, Smart Casual