Job Responsibilities

• Business Management
• Creation of new product and promotion, editing product offerings and promotion, retailer creation etc.
• In charge of SIM Only Plan day to day business operations and incident management (e.g. resolving issues raised by business, sales, retailers, customers, etc.)
• Reporting of SIM Only Plan KPIs to Business Team and Finance
• Launch Management
• End-to-End champion on product launches – from idea to realisation
• Sound understanding of business requirements and translate them into technical product scope
• Full project management responsibilities include vendor management, internal stakeholders liaison, product validation and testing
• Project documentation and compliances
• Product Management
• Support new MVNOs onboarding – setup, validation, acceptance and launch
• Be the owner of business operation reporting – platform KPI, revenue KPI, product performance
• Product Operation
• Be the prime contact for BAU operation on the launched product
• Liaison between business owner, customer service and vendors
• Support product operation organisation on day-to-day operation on the MVNE platform

Job Requirements

• A Degree in Business Management, Computer Science, Telecommunications, or Information Technology.
• At least 5 years’ experience in telecom product and business management.
• At least 5 years’ experience in product launch management or project management.
• Ability to demonstrate “start-up” mindset with strong ownership to deliver target with minimum supervision.
• Strong knowledge of cellular network architecture 3G, 4G, 5G, LTE and IMS networks.
• Fluent with telecommunication protocols, online and real time charging systems, prepaid and postpaid billing models, OSS/BSS and value added services.
• Prior experience on MVNO/MVNE setup is an added advantage.
• Demonstrate strong leadership in developing plans and driving matrix or virtual teams, identifying and resolving/escalating issues, bottlenecks and barriers, and initiate change that will make for substantial improvement.
• Able to use significant internal and external influencing capability as well as motivating and mobilizing multiple teams to deliver highly complex and time sensitive results.
• Ability to be extremely flexible in work nature, an entrepreneurial drive and sense of personal ownership.
• Culturally sensitive and a proven ability to work with teams and partners across multiple geographies.
• Strong ability to understand and articulate both technical and business requirements and to resolve conflicts positively

Additional Information

Career Level

Manager

Qualification

Bachelor's Degree, Post Graduate Diploma, Professional Degree

Years of Experience

5 years

Job Type

Full-Time

Job Specializations

Sales/Marketing, Marketing/Business Dev, Computer/Information Technology, IT-Software