IT Business Analyst (E-Commerce)

Kelly Services (S) Pte Ltd


Full time

S$5-5.5k (monthly)

Information Technology


May 23

IT Business Analyst (E-Commerce)


  • Provide operation support and maintenance of existing dashboards by the various ETL for data coming from different sources
  • Validate reporting results against requirements and troubleshoot/analyze data issues within reports
  • Prepare technical documentations on the deliverables
  • Support/manage special projects, ad-hoc management reporting requests, testing, and issue resolution
  • Engages with the relevant internal and external stakeholders to understand the business intelligence requirements and demands for delivering tailored data insights
  • Engage Implementation and testing in case of RfC (Request for Change)


  • Between 2 to 4 years of hands-on experience developing Tableau dashboards as main assignment
  • Excellent SQL skills and experience analyzing structured and unstructured data
  • Experience with data integration (API knowledge) and analytics tool such as KNIME Analytics and Pentaho
  • Knowledge in JSON, HTML, CSS, Java script, and jQuery
  • Proficient in MS Excel, including pivot tables, look up functions and charts
  • Experience with on premise and/or cloud for data housekeeping, preparation, and deployment
  • Strong communication and interpersonal skills and ability to articulate complex solutions
  • Demonstrate the ability to escalate issues in a timely manner and show attention to details
  • Able to work independently with minimal supervision
  • Possess good understanding of ecommerce and consumer electronics industry
  • Familiar with Live chat platform (e.g. Zendesk, Sprinklr) would be advantageous


Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: JAM).

We regret that only shortlisted candidates will be notified.

Job Code: JAM

Email "IT Business Analyst (E-Commerce) submitted by" to [email protected]

EA Licence No: 01C4394


Reference Number:



Information Technology & Telecommunications > Business Application



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