Customer Service/Retail (Front Line)

Kelly Services (S) Pte Ltd

Singapore

Full time

Customer Service

May 11

Customer Service/Retail (Front Line)

  • Exp in Customer Service
  • Exp in Retail
  • Exp in Frontline

Responsibilities

  • Renting storage units and associated products – you will be expected to improve the overall occupancy and profitability of your property.
  • Providing a high level of personalized customer service both directly and by ensuring that staff are motivated and have the knowledge and skills needed to perform effectively. Develop and review customer relations policies, programs and procedures.
  • Develop and implement marketing strategies and programs designed to increase the awareness of products and services, thereby increasing sales.
  • Administration of customer payments/credits including handling of cash, cheque, credit/debit card transactions and collecting overdue accounts.
  • Maintaining a clean and neat store as well as monitoring vital system such as those for security and fire safety. Undertake property management tasks such as looking after lighting, power, air conditioning, floorings and furniture.
  • Manage the facility’ IT system, focusing on the security and integrity of the operating and financial database.
  • Ensure that day to day operating, security and maintenance procedures are fully and correctly carried out.
  • Develop a strong knowledge of facility competition; know the rates and special at all times to assist in the sales presentation to potential customers.
  • Timely and accurate preparation and submission of various daily, weekly, monthly and annual reports as required.
  • Order all necessary supplies (office and maintenance) for the use of the property using the approved suppliers and remaining within budget.

 

Requirements

  • Candidate must possess at least Nitec/ Diploma in Business Studies, Marketing, Sales Management, Product Development, Real Estate or equivalent.
  • 2 years of working experience in the related field is required for this position.
  • Experience in sales, customer service, real estate, property management
  • Preferably Junior Executive specialized in Retail/General or equivalent.

 

Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume or contact our office at +65 67093301 for a confidential discussion. We regret that only shortlisted candidates will be notified.

 

Job Code: Ky

 

PersolKelly Pte Ltd | EA Licence No: 01C4394

Chan Sau Wah Kenny | EA Reg No: R1106707


Email "Customer Service/Retail (Front Line) submitted by awowjob.com" to [email protected]

 

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Reference Number:

512921

Contact Details:

Ky

Profession:

Administration & Customer Service > Front Desk

Company:

Capita Singapore

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