Programme Coordinator - West - JQC

Kelly Services (S) Pte Ltd


Full time

S$2.5-3k (monthly)

Customer Service

May 9

Programme Coordinator - West - JQC


2500 to 3000

  • 5 days work week
  • Attractive Remuneration Package
  • Well-establish MNC

Main Accountabilities

  • Ensure the smooth logistical and administrative coordination of the programme for which he/she has responsibility and provides a service of irreproachable quality to customers/participants.
  • Work in close liaison with the programme director and members of the faculty in order to obtain all the necessary information to organize the teaching and the administrative preparation of a programme.
  • Seek the cooperation of different operational departments to ensure smooth deliver of programme. He/she is responsible for the good performance of services carried out by these internal suppliers.
  • Negotiate and manage all relationships with internal & external suppliers in order to meet deadlines and deliver a high quality customer experience in the customer journey.
  • Perform an important public relations role representing the organisation with customers/participants through the daily presence and assistance as well as at social events (cocktails, dinners, outings, visits, etc).
  • Perform an important role in terms of listening to and gathering the feedback from participants on the programme’s progress/content. He/she must demonstrate discernment in rapidly passing on the information to faculty and those responsible in the Department.
  • Anticipate possible organisational and logistical problems.
  • Demonstrate a good sense of organisation since he/she must manage the current programme at the same time as preparing for subsequent one(s).
  • Monitor and respect the assigned programme budgets.



  • Minimum of 2 years’ experience in a demanding customer service role, such as hospitality.
  • Prior education industry experience a plus.
  • Excellent verbal and written communications skills.
  • Willingness to travel frequently in the region (Asia).
  • Excellent command of computer tools such as MS Word, Excel, etc.
  • Good experience in interpersonal relations.
  • Ability to multitask and prioritize the most urgent of tasks.


For interested applicant, kindly send your resume in Ms. Word format

Email "Programme Coordinator - West - JQC submitted by" to [email protected]


We regret that only shortlisted candidates will be notified.

Job Code: JQC

PERSOLKELLY Singapore Pte Ltd | EA License No. 01C4394

RCB No. 200007268E

Reference Number:


Contact Details:



Administration & Customer Service > Customer service



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