Incident Management Agent | Contract | East | Upto $2.5k

  Location Singapore  Discipline Call Centre & Customer Service  Job Reference BBBH99586_1620968048  Salary S$2000 - S$2500 per month  

  Consultant Name Carolyn Ann Santibanez Mendoza  Consultant Email [email protected]  Consultant Contact No. 65515316  EA License No. 02C3423  Consultant Registration No. R1105160  

Job Description:

• Coordinate to produce cash replenishment schedules for Bank's Self-Service Terminals (SST).
• Ensure that the daily cash balances of assigned SSTs being managed and determine if any SSTs need to be replenished ahead of the next scheduled replenishment.
• Review the forecast performance of assigned SSTs to determine how to improve the accuracy of the forecast.
• Liaise with CIT on daily operation requirement based on forecast of daily cash replenishment schedules.
• Ensure the cash management operation runs smoothly for the assigned SSTs.

Job Qualifications:

• With customer service background from a call center environment is a plus
• Experience with a bank or armored car company in cash management, branch operations or cash operations is a plus
• With excellent analytical, co-ordination and negotiation skills
• Well verse with personal computer and MS Office applications.
• Demonstrated good writing and verbal/telephone skills.
• Willing to work shift, weekends and Public Holidays.
• Work Schedule: 8am - 8pm (4 days work week/3 days off)
• Location: Tampines Grande
• Contract: 12 months (renewable/convertible after performance review)

Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160