Application Support Analyst (JIRA/Power BI) | Bank | Contract

Manpower Staffing Services (S) Pte Ltd




Apr 27

Application Support Analyst (JIRA/Power BI) | Bank | Contract

Job Reference BBBH99025_1619435173

Salary Negotiable


  • Understand the key concepts and methods of support functions within the Company.
  • Understand the scope of support within the department who works on Application, Process, and Innovation.
  • Control and maintain healthy environment for the applications within scope.
  • Provide Level 1 and Level 2 application support with good quality of service and response.
  • Be in the forefront of communications and having good relationship with customers and any stakeholder involved.


  • Degree in Information Technology or Computer Science, or any related field.
  • Minimum of 5 years of experience application or technical support
  • Hands on experience in any of the following technologies - SQL scripting (SQL Server or Oracle), JIRA platform or Microsoft Power BI.
  • Prior experience in issues or root cause analysis, managing incidents, requests, and problems resolutions.
  • Knowledge in IT production environment and deployment process.
  • Experience in Test Management solutions like HP ALM / HPE UFT (Unified Functional Testing) and new emerging tools like JIRA XRAY, Selenium, Citrus, Cypress etc.
  • Knowledge in DevOps Tools, ITSM/ITAM processes, Windows, or Unix scripting language.
  • Familiarity in application development life cycle

Lalog Charmane Castillo | EA License No. 02C3423 | Personnel Registration No. R1767650

You must be logged in to to apply to this job.


Your application has been successfully submitted.

Please fix the errors below and resubmit.

Something went wrong. Please try again later or contact us.

Personal Information


View resume