service administrator



Full time

S$3-4k (monthly)



Mar 25

service administrator

job details




corporate & legal support

job type


working hours



S$ 3,000 - S$ 4,000 per month

reference number



carmen tan, randstad

job description

About the company

My client is one of the world’s leading manufacturers of innovative lifting solutions for use on commercial vehicles and in the maritime field. With a combined workforce of more than 10,000 personnels, they have for many years been the leader in its engineering field. Headquartered in Austria, my client has an extensive network of dealerships and service centers over 5,000 locations across the globe to ensure optimum customer proximity at all times. If you wish to be a part of a fast-growing global company with a positive corporate culture characterized by respect in dealing with diversity and difference, Apply now.

About the job

As a Service Administrator, you will be expected to ensure the efficient operation of the Service Department by providing immaculate administrative support and oversee the seamless execution of service jobs. Your job responsibilities would include general administrative duties such as maintaining an effective filing system and contributing to the monthly update of the Customer Satisfaction Report, Service Engineer Support, such as managing and maintaining Service Engineers’ personal records, ensuring the possession of valid relevant certifications to carry out Service jobs as well as maintaining and updating records of Service Engineers utilization rate. Additionally, you will be required to create order acknowledgment and purchase orders in SAP, generate service job costing based on related overtime sheets, support the service coordinator administratively to ensure prompt monthly closing of service jobs and coordinate travel arrangements for service engineers when necessary.

About the manager/team

This position sits within the Service Department and reports directly to the Service Manager. You will be working closely with the service coordinator and service engineers in the management of service accounts.

Skills and experience required

The incumbent should come with at least 2 years of relevant experience in the Maritime/Heavy Machinery industry and possess knowledge in using the SAP system. To succeed in this role, you must be highly organised and possess high levels of administrative capabilities to coordinate multiple stakeholders, drive initiatives and enhance efficiency of internal business processes. It is essential that you have great interpersonal and communication skills with a strong command of written and spoken English. The ideal candidate should also be meticulous, resourceful and able to work well both in a team and independently.

To apply online please use the 'apply' function

(EA: 94C3609/ R2196577 )


Marine, Maritime, Heavy Machinery, Crane, SAP, Service Administrator, Sales Support


The incumbent should come with at least 2 years of relevant experience in the Maritime/Heavy Machinery industry and possess knowledge in using the SAP system.

educational requirements

Secondary School/High School

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