Specialist, Relationship Management

BNY Mellon


Full time

Customer Service

Apr 24

Specialist, Relationship Management

  • Specialist, Relationship Management Responsible for Treasury Services / Transaction Banking clients
  • Works on the strategic plan for managing and growing existing client relationships
  • Conducts business development across new and potential clients
  • Manages large or complex accounts
  • Continually evaluate client needs and ensure sustained client engagement
  • Develop, track and report on relationship strategy/results for assigned client portfolio
  • Work closely with business development teams to ensure relationship management strategy is executed by account management and client service teams
  • Keep abreast of client account activity occurring throughout the firm and may serve as the ultimate escalation point for client satisfaction
  • Responsible for understanding and working in accordance
  • Focus is on the maintenance and implementation of policies and procedures
  • Developing as area expert in specialized function or business /product
  • Responsible for the day-to-day technical or functional expert in assigned area


  • An understanding of Treasury Service / Transaction Banking is required
  • Worked in a similar role within FS/ Banking
  • You must be willing to travel regularly
  • Restricted to area (usually part of a sub-function/function)
  • Developed communication and diplomacy skills used to persuade and influence
  • Whilst not essential, Indian written and languag skills is preferred

BNY Mellon is an Equal Employment Opportunity Employer.

Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

Primary Location: Singapore-Singapore-Singapore

Job: Sales/Marketing

Internal Jobcode: 70060

Organization: TS REL MGMT AND BUS DEV-HR07024

Requisition Number: 2106091

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