it service delivery director / it service director in Singapore



Full time

Information Technology


Apr 23

it service delivery director / it service director in Singapore

job details




information technology

job type


working hours


reference number



hoon teck tan, randstad

job description

  • Decision making for IT Strategy and roadmap
  • Extensive interaction with global IT HQ based out of Asia

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for IT Service Delivery Director / IT Business Partner, Digital to join their team.

About the job

Your responsibility includes:

  • Handling end to end IT Service management across infrastructure and application. This is achieved through ensuring that IT Managed Services are delivered in the Asia region in accordance to the agreed Service Level Agreement. This includes managing contract or IT sourcing strategy for external vendors and IT Managed Services
  • Partnering with the business stakeholders to gather requirements and prioritize demands to drive IT digitalization initiatives, exploiting new and emerging technologies technology and translate them into viable IT Digital implementation to increase productivity.
  • Providing IT strategic planning and direction for the IT roadmap. This includes driving IT digitalization initiatives, identifying suitable technology and translate them into viable IT Digital implementation.
  • Managing CAPEX and OPEX
  • Establishing clear IT and Technology-related policies/guidelines and processes to safeguard data integrity and governance

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in IT Service Delivery Management. Candidates who has championed or initiated IT projects that focus in business change/transformation will be required for this role. Proven track record of engaging with C-level/senior stakeholders is required for this role.

Candidates with professional certification such as ITIL or equivalent will be of added advantage.

Candidates with proven track record in designing global roadmaps/IT strategy will be highly preferred.

Whats on offer

You will have the opportunity to propose/champion high value IT Digital project implementation in a leading end user environment.

To apply online please use the 'apply' function, alternatively you may contact Hoon Teck TAN at 6510 3633. (EA: 94C3609/ R1219669)


ITIL, ITSM, Service management, infrastructure


no additional qualifications required

educational requirements

Bachelor Degree

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