Project Coordinator [IT Customer Support/ US Tech MNC/ UP 3.4k]
Project Coordinator [IT Customer Support/ US Tech MNC/ UP 3.4k]
Data Center Operations Coordinator (Customer Support)
A top technology company
THE OPPORTUNITY
- We are representing our client, a top technology company
- We are looking for an experienced Data Center Operations Coordinator (Customer Support)
- Location: West
THE TALENT
- Preferably 2-3 years of experience in customer support/data center ops
- Strong organizational, project management, analysis, and communication skills.
- Ability to understand technical subjects and emerging technologies
- Experience triaging customer requests and ensuring timely responses.
THE JOB
Summary
- Nature of the role is to drive customer support.
- You will be handling ticket resolution across the Globe
- Day-to-day customer support - answering enquiries (analyzing trends etc. - too many people facing the same technical difficulty)
- You will be dealing with Internal customers
Responsibilities:
- Run cross-functional meetings, identifying action items and driving to successful completion.
- Build positive relationships and trust over time through strong on-time delivery of projects, high quality, continuous innovation, and by exceeding expectations.
- Analyze data using logic and reason to make sound decisions/recommendations.
- Develop and prepare project documentation, improve processes, maintain web pages and track reports to communicate details of project
NEXT STEP
- Send your updated CV to [email protected]
- Email Topic: Apply Data Center Ops Support
- Shortlisted candidates will be contacted in soonest time
Jason Lew Hong Kang
EA Licence Number: 91C2918
Personnel Registration Number: R1876435
Adecco is acting as an Employment Business in relation to this vacancy.
The Adecco Group is an Equal Opportunities Employer.
Reference number JN -042021-56846_161901392608315
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