Project Coordinator [IT Customer Support/ US Tech MNC/ UP 3.4k]

Adecco Personnel Pte Ltd.

Singapore

Full time

Information Technology

Apr 23

Project Coordinator [IT Customer Support/ US Tech MNC/ UP 3.4k]

Data Center Operations Coordinator (Customer Support)

A top technology company

THE OPPORTUNITY

  • We are representing our client, a top technology company
  • We are looking for an experienced Data Center Operations Coordinator (Customer Support)
  • Location: West

THE TALENT

  • Preferably 2-3 years of experience in customer support/data center ops
  • Strong organizational, project management, analysis, and communication skills.
  • Ability to understand technical subjects and emerging technologies
  • Experience triaging customer requests and ensuring timely responses.

THE JOB

Summary

  • Nature of the role is to drive customer support.
  • You will be handling ticket resolution across the Globe
  • Day-to-day customer support - answering enquiries (analyzing trends etc. - too many people facing the same technical difficulty)
  • You will be dealing with Internal customers

Responsibilities:

  • Run cross-functional meetings, identifying action items and driving to successful completion.
  • Build positive relationships and trust over time through strong on-time delivery of projects, high quality, continuous innovation, and by exceeding expectations.
  • Analyze data using logic and reason to make sound decisions/recommendations.
  • Develop and prepare project documentation, improve processes, maintain web pages and track reports to communicate details of project

NEXT STEP

  • Send your updated CV to [email protected]
  • Email Topic: Apply Data Center Ops Support
  • Shortlisted candidates will be contacted in soonest time


Jason Lew Hong Kang

EA Licence Number: 91C2918

Personnel Registration Number: R1876435


Adecco is acting as an Employment Business in relation to this vacancy.

The Adecco Group is an Equal Opportunities Employer.

Reference number JN -042021-56846_161901392608315

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