Ocean Freight Coordinator



Full time

Logistics/Supply Chain

Apr 20

Ocean Freight Coordinator

Singapore, , Singapore

Global Forwarding Freight


Job Description

  • Handle customer complaints and cargo claims
  • Develop customer relationships with existing customers
  • Handle ad-hoc customer enquiries on sales/rate quotation and operational issues
  • Liaise with customers and overseas offices/ JV on shipping activities and documentation
  • Handle full set of shipping documents (PSA/ Customs/ Tradenet/ Portnet)
  • Ensure proper cut-off procedures at month-end closing
  • Handle day-to-day operations and transactions in the forwarding area
  • Data entries
  • Send pre-alerts and shipping advices to customers and DGF overseas offices
  • Ensure timely dispatch of shipping documents to customers and DGF overseas offices
  • Prepare cash and credit invoices
  • Process shipment data
  • Handle general enquiries regarding shipments, vessel's ETA and charges
  • Send shipment arrival notification letters to consignee and issue delivery orders
  • Tradenet/ customs documentation
  • Liaise with relevant departments upon cargo irregularity reported
  • Responsible for timely invoicing, input of CES, SES and other data to facilitate FICO month end closing

Job Requirements

  • Good knowledge of Ocean Freight
  • Good administrative skills
  • Results driven and attentive to details

*Only shortlisted applicants will be notified*

Facts and Figures

Business Unit

  • DHL Global Forwarding (Singapore) Pte. Ltd.

Travel Required

  • No travel required

Employment Type

  • Permanent Full-Time

Shift Requirement

  • None

You must be logged in to to apply to this job.


Your application has been successfully submitted.

Please fix the errors below and resubmit.

Something went wrong. Please try again later or contact us.

Personal Information


View resume