Ocean Freight Coordinator

Singapore, , Singapore

Global Forwarding Freight

60168

Job Description

• Handle customer complaints and cargo claims
• Develop customer relationships with existing customers
• Handle ad-hoc customer enquiries on sales/rate quotation and operational issues
• Liaise with customers and overseas offices/ JV on shipping activities and documentation
• Handle full set of shipping documents (PSA/ Customs/ Tradenet/ Portnet)
• Ensure proper cut-off procedures at month-end closing
• Handle day-to-day operations and transactions in the forwarding area
• Data entries
• Send pre-alerts and shipping advices to customers and DGF overseas offices
• Ensure timely dispatch of shipping documents to customers and DGF overseas offices
• Prepare cash and credit invoices
• Process shipment data
• Handle general enquiries regarding shipments, vessel's ETA and charges
• Send shipment arrival notification letters to consignee and issue delivery orders
• Tradenet/ customs documentation
• Liaise with relevant departments upon cargo irregularity reported
• Responsible for timely invoicing, input of CES, SES and other data to facilitate FICO month end closing

Job Requirements

• Good knowledge of Ocean Freight
• Good administrative skills
• Results driven and attentive to details

*Only shortlisted applicants will be notified*

Facts and Figures

Business Unit

• DHL Global Forwarding (Singapore) Pte. Ltd.

Travel Required

• No travel required

Employment Type

• Permanent Full-Time

Shift Requirement

• None