Ocean Freight Coordinator



Full time

Logistics/Supply Chain


Apr 20

Ocean Freight Coordinator

Singapore, , Singapore

Global Forwarding Freight


Job Description

  • Handle customer complaints and cargo claims
  • Develop customer relationships with existing customers
  • Handle ad-hoc customer enquiries on sales/rate quotation and operational issues
  • Liaise with customers and overseas offices/ JV on shipping activities and documentation
  • Handle full set of shipping documents (PSA/ Customs/ Tradenet/ Portnet)
  • Ensure proper cut-off procedures at month-end closing
  • Handle day-to-day operations and transactions in the forwarding area
  • Data entries
  • Send pre-alerts and shipping advices to customers and DGF overseas offices
  • Ensure timely dispatch of shipping documents to customers and DGF overseas offices
  • Prepare cash and credit invoices
  • Process shipment data
  • Handle general enquiries regarding shipments, vessel's ETA and charges
  • Send shipment arrival notification letters to consignee and issue delivery orders
  • Tradenet/ customs documentation
  • Liaise with relevant departments upon cargo irregularity reported
  • Responsible for timely invoicing, input of CES, SES and other data to facilitate FICO month end closing

Job Requirements

  • Good knowledge of Ocean Freight
  • Good administrative skills
  • Results driven and attentive to details

*Only shortlisted applicants will be notified*

Facts and Figures

Business Unit

  • DHL Global Forwarding (Singapore) Pte. Ltd.

Travel Required

  • No travel required

Employment Type

  • Permanent Full-Time

Shift Requirement

  • None

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