Ocean Freight Coordinator
Ocean Freight Coordinator
Singapore, , Singapore
Global Forwarding Freight
60168
Job Description
- Handle customer complaints and cargo claims
- Develop customer relationships with existing customers
- Handle ad-hoc customer enquiries on sales/rate quotation and operational issues
- Liaise with customers and overseas offices/ JV on shipping activities and documentation
- Handle full set of shipping documents (PSA/ Customs/ Tradenet/ Portnet)
- Ensure proper cut-off procedures at month-end closing
- Handle day-to-day operations and transactions in the forwarding area
- Data entries
- Send pre-alerts and shipping advices to customers and DGF overseas offices
- Ensure timely dispatch of shipping documents to customers and DGF overseas offices
- Prepare cash and credit invoices
- Process shipment data
- Handle general enquiries regarding shipments, vessel's ETA and charges
- Send shipment arrival notification letters to consignee and issue delivery orders
- Tradenet/ customs documentation
- Liaise with relevant departments upon cargo irregularity reported
- Responsible for timely invoicing, input of CES, SES and other data to facilitate FICO month end closing
Job Requirements
- Good knowledge of Ocean Freight
- Good administrative skills
- Results driven and attentive to details
*Only shortlisted applicants will be notified*
Facts and Figures
Business Unit
- DHL Global Forwarding (Singapore) Pte. Ltd.
Travel Required
- No travel required
Employment Type
- Permanent Full-Time
Shift Requirement
- None
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