Air Freight Export Ops Coordinator



Full time

Logistics/Supply Chain


Apr 20

Air Freight Export Ops Coordinator

Singapore, , Singapore

Global Forwarding Freight


Job Description

  • Creates and confirms transport order to ensure pickup of the shipment at origin
  • Performs booking and booking optimization according to internal guidelines as defined by Product
  • Prepares, controls and distributes all required Export documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and internal procedures
  • Checks responses from counterparts and finalizes validation of required documents
  • Follows-up shipment status in the Export area, identifies incidents and ensures resolution of incidents
  • Supports Customer Service in the incident and exception management resolution
  • Maintains excellent relationships with suppliers
  • Is responsible for identifying performance issues of suppliers and proposes solutions to improve/correct performance
  • Performs IT systems related tasks to provide up to date information on shipment
  • Interacts with Customer Service, Product, and Global Service Centers, if required

Job Requirements

  • Knowledge of Air Freight Export preferred
  • Good administrative skills
  • Results driven and attention to details
  • 5.5 days work week, afternoon shift (Monday to Friday 1500h to 2400h; Saturday 1500h to 1900h)

*Only shortlisted applicants will be notified*

Facts and Figures

Business Unit

  • DHL Global Forwarding (Singapore) Pte. Ltd.

Travel Required

  • No travel required

Employment Type

  • Temporary Full-Time

Shift Requirement

  • Mixed

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