Air Freight Export Ops Coordinator

Singapore, , Singapore

Global Forwarding Freight

60892

Job Description

• Creates and confirms transport order to ensure pickup of the shipment at origin
• Performs booking and booking optimization according to internal guidelines as defined by Product
• Prepares, controls and distributes all required Export documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and internal procedures
• Checks responses from counterparts and finalizes validation of required documents
• Follows-up shipment status in the Export area, identifies incidents and ensures resolution of incidents
• Supports Customer Service in the incident and exception management resolution
• Maintains excellent relationships with suppliers
• Is responsible for identifying performance issues of suppliers and proposes solutions to improve/correct performance
• Performs IT systems related tasks to provide up to date information on shipment
• Interacts with Customer Service, Product, and Global Service Centers, if required

Job Requirements

• Knowledge of Air Freight Export preferred
• Good administrative skills
• Results driven and attention to details
• 5.5 days work week, afternoon shift (Monday to Friday 1500h to 2400h; Saturday 1500h to 1900h)

*Only shortlisted applicants will be notified*

Facts and Figures

Business Unit

• DHL Global Forwarding (Singapore) Pte. Ltd.

Travel Required

• No travel required

Employment Type

• Temporary Full-Time

Shift Requirement

• Mixed