Business Process Manager

Singapore, , Singapore

Global Forwarding Freight

64748

Job Requirements

• Identify improvement potential and facilitate process improvements through analysis and inputs from provess owners
• Implement corrective actions on local business processes and system usage
• Acts as an expert and interface for global and regional system and process change requests
• Drives local communication and implementation of process and system changes in aignment with global
• Govern the optimization of the usage of CW1 and other IRR tools to ensure it delivers operational excellence
• Provides process and system support services and training to super-user community
• Documents business requirements, identifies and describes improvement potential, process change requests and change proposals for regional and global organization
• Manage project risks, issues and change
• Manage the submission of project deliverables to ensure timeliness and adherence to project schedule and standards
• Manage stakeholders to drive project completion and fulfillment of the KPIs
• Drive change management to help users understand, commit to, accept and embrace process/system changes

Job Requirements

• Degree with at least 4 years of work experience
• Has led large scale projects with management of multiple stakeholders
• Knowledge in DMAIC, structured problem solving and uses continuous improvement as basis of organization change
• Project leadership and project management skills

**Only shortlisted candidates will be contacted**

Facts and Figures

Business Unit

• DHL Global Forwarding (Singapore) Pte. Ltd.

Employment Type

• Permanent Full-Time

Shift Requirement

• None