Business Process Manager



Full time

Corporate Finance


Apr 20

Business Process Manager

Singapore, , Singapore

Global Forwarding Freight


Job Requirements

  • Identify improvement potential and facilitate process improvements through analysis and inputs from provess owners
  • Implement corrective actions on local business processes and system usage
  • Acts as an expert and interface for global and regional system and process change requests
  • Drives local communication and implementation of process and system changes in aignment with global
  • Govern the optimization of the usage of CW1 and other IRR tools to ensure it delivers operational excellence
  • Provides process and system support services and training to super-user community
  • Documents business requirements, identifies and describes improvement potential, process change requests and change proposals for regional and global organization
  • Manage project risks, issues and change
  • Manage the submission of project deliverables to ensure timeliness and adherence to project schedule and standards
  • Manage stakeholders to drive project completion and fulfillment of the KPIs
  • Drive change management to help users understand, commit to, accept and embrace process/system changes

Job Requirements

  • Degree with at least 4 years of work experience
  • Has led large scale projects with management of multiple stakeholders
  • Knowledge in DMAIC, structured problem solving and uses continuous improvement as basis of organization change
  • Project leadership and project management skills

**Only shortlisted candidates will be contacted**

Facts and Figures

Business Unit

  • DHL Global Forwarding (Singapore) Pte. Ltd.

Employment Type

  • Permanent Full-Time

Shift Requirement

  • None

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