Senior Manager, Global Pricing & Product, Asia Pacific
Senior Manager, Global Pricing & Product, Asia Pacific
Singapore, , Singapore
DHL Express
21004AN
ROLE PURPOSE
- Develop / execute yield improvement initiatives aligned to overall global / regional priorities for the APEC, CN regions (e.g. Yield Boost related, via SPAs)
- Proactively and consistently drive improvement to Pricing & Product capability & processes for the region; support Product activities as needed
- Define / lead complex Pricing & Product related projects for the APEC & CN region (e.g. GPI, product rollout) and where needed for Global scope
- Drive improvement of country Pricing & Product teams and be a senior expert resource to advice / provide expertise to the Pricing & Product community / x-functional stakeholders (e.g. FIN, IT, Sales)
MAIN ACCOUNTABILITIES
1. Develop / execute yield improvement initiatives aligned to overall global / regional priorities for the
AP region (e.g. Yield Boost related, via SPAs)
- Design and implement global and regional yield improvement initiaties (e.g. 123, GPI) to improve yield over long term, drive execution in Asia Pacific countries in alignment with other functions / regions / Global
- Lead annual country Strategic Pricing Alignment (SPA) workshops with country Senior Management Teams
- Oversee Regional Pricing Scorecard on a monthly basis and problem solve / root cause issues identified
- Provide regular guidance on Pricing & Prodcut practices, revenue and profitability analyses; supervise standard monthly processes for in-country managers and analysts, ensure top quality for regional data & BI
- Provide advice and regional inputs to cross-functional country / regional / global stakeholder to shape and plan initiatives / projects.
2. Proactively and consistently drive improvement to Pricing & Product capability & processes for the region
- Development of tools, processes and knowledge databases to systemize Pricing & Product activities
- Development and delivery of training on the Pricing & Product process, tools, and techniques
- Propose improvements to increase efficiency and quality of pricing processes, and support implementations
- Support country Pricing / Product managers on a wide range of tasks (e.g. tariff design, product set up, etc.)
- Provide input to other parts of Global Pricing & Product (e.g. GCP, Processes & Tools) and other functions (e.g. FIN) as required
- Partcipate in ad hoc projects as required
- Actively participate in the formulation of Global Pricing policy and pricing strategies
- Enhance overall pricing and yield awareness in the organization.
- Provide deep domain expertise and support to country and Global Pricing & Product members as required
- Support Product related activities as needed e.g. related to S&S, product activations, etc.
3. Define / lead complex Pricing / Product related projectss for the AP region (e.g. GRE, OMS, GPI)
- Execute complex business critical projects in AP (e.g. GPI) working with cross-functional and cross-geographies (country / regional / global) as needed
- Define / scope / shape projects together with x-functional stakeholders (e.g. FIN, Sales, IT) as required
4. Drive improvement of regional teams and be a senior expert to advice / provide expertise
- Develop country Pricing teams & strong collaborative relationships with country and x- functional stakeholders
- Motivate / coach team members (esp in country, interns) to perform to high standard often under time pressure
REQUIREMENTS
- At least 5 years of experience in Commercial analytical roles
- Demonstrated track record and in-depth knowledge of the Express business
- Familiarity / experience with DHL Express Finance and Billing systems will be beneficial
- Familiarity / experience with Business Intelligence and Reporting systems will be beneficial
- Very strong communication and stakeholder management skills
- Able to travel for periods (approx 30-40% of time) to DHL or vendor business locations, primarily in Asia Pacific
- Familiarity with Asia Pacific - economics, business trends, cultural norms - will be beneficial
- Experience outside Asia Pacific, and ability to transfer best practices - will be beneficial
- Bachelors / Masters in business, finance, engineering or other highly analytical field is required
- Expert capability of modelling, data analysis and reporting tools
- Functional capability with MS Office Suite (particularly MS Excel and Access) is required
- Programme / Project Management experience
- Data analytics / data science experience will be beneficial
Job Grade: RCS I
Facts and Figures
Travel Required
- <50% of the time
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