Senior Manager, Global Pricing & Product, Asia Pacific

Singapore, , Singapore

DHL Express

21004AN

ROLE PURPOSE

1. Develop / execute yield improvement initiatives aligned to overall global / regional priorities for the APEC, CN regions (e.g. Yield Boost related, via SPAs) 
2. Proactively and consistently drive improvement to Pricing & Product capability & processes for the region; support Product activities as needed  
3. Define / lead complex Pricing & Product related projects for the APEC & CN region (e.g. GPI, product rollout) and where needed for Global scope 
4. Drive improvement of country Pricing & Product teams and be a senior expert resource to advice / provide expertise to the Pricing & Product community / x-functional stakeholders (e.g. FIN, IT, Sales) 

MAIN ACCOUNTABILITIES

1. Develop / execute yield improvement initiatives aligned to overall global / regional priorities for the                        

AP region (e.g. Yield Boost related, via SPAs) 

• Design and implement global and regional yield improvement initiaties (e.g. 123, GPI) to improve yield over long term, drive execution in Asia Pacific countries in alignment with other functions / regions / Global  
• Lead annual country Strategic Pricing Alignment (SPA) workshops with country Senior Management Teams  
• Oversee Regional Pricing Scorecard on a monthly basis and problem solve / root cause issues identified 
• Provide regular guidance on Pricing & Prodcut practices, revenue and profitability analyses; supervise standard monthly processes for in-country managers and analysts, ensure top quality for regional data & BI
• Provide advice and regional inputs to cross-functional country / regional / global stakeholder to shape and plan initiatives / projects. 

2. Proactively and consistently drive improvement to Pricing & Product capability & processes for the region 

• Development of tools, processes and knowledge databases to systemize Pricing & Product activities 
• Development and delivery of training on the Pricing & Product process, tools, and techniques
• Propose improvements to increase efficiency and quality of pricing processes, and support implementations  
• Support country Pricing / Product managers on a wide range of tasks (e.g. tariff design, product set up, etc.)
• Provide input to other parts of Global Pricing & Product (e.g. GCP, Processes & Tools) and other functions (e.g. FIN) as required
• Partcipate in ad hoc projects as required 
• Actively participate in the formulation of Global Pricing policy and pricing strategies
• Enhance overall pricing and yield awareness in the organization.
• Provide deep domain expertise and support to country and Global Pricing & Product members as required
• Support Product related activities as needed e.g. related to S&S, product activations, etc.  

3. Define / lead complex Pricing / Product related projectss for the AP region (e.g. GRE, OMS, GPI)  

• Execute complex business critical projects in AP (e.g. GPI) working with cross-functional and cross-geographies (country / regional / global) as needed
• Define / scope / shape projects together with x-functional stakeholders (e.g. FIN, Sales, IT) as required  

4. Drive improvement of regional teams and be a senior expert to advice / provide expertise

• Develop country Pricing teams & strong collaborative relationships with country and x- functional stakeholders 
• Motivate / coach team members (esp in country, interns) to perform to high standard often under time pressure 

REQUIREMENTS

• At least 5 years of experience in Commercial analytical roles
• Demonstrated track record and in-depth knowledge of the Express business 
• Familiarity / experience with DHL Express Finance and Billing systems will be beneficial  
• Familiarity / experience with Business Intelligence and Reporting systems will be beneficial 
• Very strong communication and stakeholder management skills 
• Able to travel for periods (approx 30-40% of time) to DHL or vendor business locations, primarily in Asia Pacific
• Familiarity with Asia Pacific - economics, business trends, cultural norms - will be beneficial  
• Experience outside Asia Pacific, and ability to transfer best practices - will be beneficial 
• Bachelors / Masters in business, finance, engineering or other highly analytical field is required  
• Expert capability of modelling, data analysis and reporting tools  
• Functional capability with MS Office Suite (particularly MS Excel and Access) is required  
• Programme / Project Management experience  
• Data analytics / data science experience will be beneficial

Job Grade: RCS I  

Facts and Figures

Travel Required

• <50% of the time