Customer Care Associate

ScienTec Personnel

Customer Care Associate

Singapore

• Training Provided
• Location: East
• Employment Type: Permanent
• Salary: Basic up to $3200 + Shift Allowances + KPI Incentives + Performance Bonus
• Working Hours: 44 hours per week (5 days between Mon - Sun), on shift basis depending on the targeted market.

You will be representing a Top Fortune 500 company, providing corporate client support to the Regional / Local markets.

The Role

• Providing post-sales customer service support / troubleshooting support through live chats & emails to corporate customers
• Support and deliver consultative support
• Perform data analysis and support initiatives that will improve our customer experience and drive business growth
• Gather client and partner feedback to enhance ad products and the customer experience

Requirements

• Diploma / Degree in any field
• Strong communication skills
• IT and social media savvy
• Able to commit to shift hours

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Lim Peiling | R1654066

ScienTec Consulting Pte Ltd | 11C5781

Diploma, Bachelor's / Honours