Customer Care Associate
ScienTec Personnel
Customer Care Associate
Singapore
- Training Provided
- Location: East
- Employment Type: Permanent
- Salary: Basic up to $3200 + Shift Allowances + KPI Incentives + Performance Bonus
- Working Hours: 44 hours per week (5 days between Mon - Sun), on shift basis depending on the targeted market.
You will be representing a Top Fortune 500 company, providing corporate client support to the Regional / Local markets.
The Role
- Providing post-sales customer service support / troubleshooting support through live chats & emails to corporate customers
- Support and deliver consultative support
- Perform data analysis and support initiatives that will improve our customer experience and drive business growth
- Gather client and partner feedback to enhance ad products and the customer experience
Requirements
- Diploma / Degree in any field
- Strong communication skills
- IT and social media savvy
- Able to commit to shift hours
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Lim Peiling | R1654066
ScienTec Consulting Pte Ltd | 11C5781
Diploma, Bachelor's / Honours
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