Systems Administrator

Teckwah Industrial Corporation Pte Ltd


Full time

Information Technology

Apr 4

Job Responsibilities:

  • End User Computing (EUC).
  • Provide day-to-day EUC support to local/sites - own and serve as Point-Of-Contact (POC) for user using helpdesk ticketing system, email and deskside for support, break fixes and ensure timely assignment and resolution of ticket.
  • Liaise between different stakeholders to ensure smooth operations, support and delivery of IT services.
  • IT Application and System, Telephony and Cloud Services.
  • Maintain and administrate local/site office corporate IT application, and system, telephony solutions, Public cloud services (IAAS/SAAS) and others.
  • Perform daily and regular preventive maintenance, monitor and report on office corporate IT application, and system, telephony solutions, Public cloud services (IAAS/SAAS) health to ensure smooth service delivery and BAU and provide oversight on EUC support.
  • Support, troubleshoot and resolve level 1-2 technical level issues with workaround and escalate to vendor or OEM/Principal IT vendor for support and resolution for corporate IT application and system, telephony and related technology.
  • IAM – User & System account and access management.
  • Perform Backup and Recovery and assist in ITDR/BCP.
  • Conduct onboarding, workshop and awareness training for EUC for corporate IT service catalog.
  • IT General Administration
  • Manage local/site IT hardware equipment and software assets.
  • Manage IT procurement and services for hardware equipment, software, services and subscriptions for EUC and Corporate systems.
  • Create, maintain, update and improve OSS and EUC process, procedure and work instruction, user-guide, and technical documentation.
  • Provide support for internal and external audit, compliance, governance, QMS, ITSM, and related work.

Job Requirements:

  • Diploma or Degree in IT or equivalent.
  • 2 or more years of relevant working experience. 
  • Hands on administration experience in supporting and maintaining IT corporate IT application system and solutions. 
  • Experience in managing and support Linux OS would be a desirable.
  • Experience in SAP basis support and administration would be desirable.
  • Good knowledge of common EUC Software application such as MS Office Suite, Outlook, o365 Application such as Email, SharePoint, OneDrive, SkypeForBusiness, Team and Endpoint Protection (EPP)/Endpoint Detection & Response (EDR) and Middleware technologies.
  • Knowledge on Microsoft Active Directory Domain, and File & Print services and various Microsoft centric services and workings.
  • Knowledge in Server hardware and IT Infrastructure and network equipment (Setup/Install/Configure/Troubleshooting/Maintenance).
  • Knowledge of Microsoft Operation Systems (Windows 10, Server 2012/2016/2019) and legacy OSes (Windows 7/XP, Server 2003/2008).
  • Knowledge on DMBS like MSSQL, preferably with basic database administration hands-on.
  • Knowledge of Backup and Recovery. Hands on knowledge on enterprise backup solutions like Veeam, Veritas Solutions Suites.
  • Knowledge on virtualization such as VMware, MS-Hyper-V and related technology.
  • Knowledge and hands-on with broad understanding of IT infrastructure technology (server, network, telephony, others).
  • Knowledge of common networking protocols and services like SMB, DHCP, DNS, SFTP/FTP, File & Print, VPN.
  • Good analytical problem solving skills with an innovative approach in providing solutions.
  • Good communication skills, both written and verbal.
  • Competent at documenting standard/ applications operating procedures, process and work instruction.
  • Flexibility to extended hours or modified schedule to support planned activities or emergency situations and be on rotation standby on-call support.
  • Ability to balance day-to-day operations with administrative tasks.

Additional Information

Career Level

Junior Executive


Diploma, Advanced/Higher/Graduate Diploma

Years of Experience

2 years

Job Type


Job Specializations

Computer/Information Technology, IT-Network/Sys/DB Admin

Company Overview

Teckwah, a dynamic Group of leading Companies has exciting career opportunities for committed and high-calibre individuals.

  • Teckwah Industrial Corporation Pte Ltd
  • Teckwah Value Chain Pte Ltd
  • Teckwah Logistics Pte Ltd

Additional Company Information

Registration No.


Company Size

201 - 500 Employees

Average Processing Time

19 days



Benefits & Others

Dental, Education support, Miscellaneous allowance, Medical, Regular hours, Mondays - Fridays, Business (e.g. Shirts)

Specific Location

Tai Seng

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Personal Information


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