IT Cloud Operations Senior Engineer - Japanese Speaker

DXC Technology Malaysia Sdn Bhd.

Selangor

Job Description

Build, maintain, and support standard Managed Service end to end for our Japanese clients. Work with Solution offering to deliver the right set of capabilities to support and manage accounts. Work with Cloud Service Provider(s) and DXC security team to ensure compliance. Actively monitor service & Cloud, e.g. Watch/OMS notification for alerts and maintenance. Provide continuous delivery and improvement of the managed service on Service. Use the Native tools to reduce cost, increase performance, and improve security. We provide round the clock covering all regions, plus restricted accounts - handling all types of customer issues within SLAs. Manage globally and manage the billing in all the accounts using Cloud Checker / DXC Managed Service tools.

Job Requirement:

• Knowledge and experience of managing Cloud Infrastructure (Public and Hybrid Cloud)
• Knowledge and experience of managing Operating system (VMWare, Linux and Windows)
• Knowledge and experience to maintain existing scripting (Python, shell, VB macro, etc) and Programming for system management.
• Strong judgment skill (analytical, problem solving and decision making)
• Knowledge of key technology stacks, such as VMWare, Azure, AWS and other related cloud services in Public and Hybrid Cloud.
• Understanding of the unique requirements for enterprise and commercial customer use of private cloud, hybrid cloud, and public cloud.
• Knowledge and hands on experience in Cloud Operation
• Teamwork and has strong customer focus.
• Ability to interact and communicate effectively with varying levels from team members to senior leadership level within DXC and customers.
• Ability to manage urgent and complex tasks simultaneously.
• Excellent understanding of ITSM\ITIL processes, preferably ITIL trained.
• Demonstrated ability to adapt to a changing and work under high pressure environment
• Ability to proactively learn new technologies, processes and other skills, able to proactively search for solutions from knowledge bases, support documentation, and other information resources. Keen interest in continual learning and professional development.
• Service oriented and customer focused, able to go the extra mile to achieve customer satisfaction
• 
  

Education and Experience Required:

• Bachelor’s degree in any IT discipline. Over 3 to 5 years’ experience of Cloud Services.
• Professional Cloud Certified – AWS, Azure, WMWare, or other related to Cloud Certification.
• Excellent communication in Japanese (at least certified with JLPT Level 1/N1 or Level2/N2)

Preferred Qualification:

• System Administration knowledge of Cloud environment.
• Experience of joining infrastructure modernization project.
• Knowledge and experience of CloudOps and Infrastructure Support.
• Full stack engineer (SaaS, PaaS, IaaS)
• Fully Bilingual (Japanese fluent, English conversational)
• Open Source knowledge (TeraForm, Docker, Jenkins, etc.)
• Someone who has worked with Global team

Additional Information

Career Level

Senior Executive

Qualification

Not Specified

Years of Experience

3 years

Job Type

Full-Time

Job Specializations

Computer/Information Technology, IT-Software

Company Overview

DXC Technology helps our customers across the entire Enterprise Technology Stack with differentiated industry solutions. We modernize IT, optimize data architectures, and make everything secure, scalable and orchestrated across public, private and hybrid clouds.

We combine years of experience running mission-critical systems with the latest digital innovations to deliver better business outcomes and new levels of performance, competitiveness and experiences for our customers and their stakeholders.

DXC invests in three key drivers of growth: People, Customers and Operational Execution.

The company’s global scale, talent and innovation platforms serve 6,000 private and public-sector customers in 70 countries.

DXC’s extensive partner network helps drive collaboration and leverage technology independence. The company has established more than 200 industry-leading global DXC Partner Network relationships, including 14 strategic partners: Amazon Web Services, AT&T, Dell Technologies, Google Cloud, HP, HPE, IBM, Micro Focus, Microsoft, Oracle, PwC, SAP, ServiceNow and VMware.

DXC is a recognized leader in corporate responsibility, and ranked among the world’s best corporate citizens. DXC is a Fortune 500 company and represented in the S&P 500 Index.

Learn more about the DXC story and our focus on people, customers and operational execution at

www.dxc.technology.

Website: https://www.dxc.technology

Twitter: https://www.twitter.com/dxctechnology

Facebook: https://www.facebook.com/DXCTechnology

Youtube: https://www.youtube.com/DXCTechnology

Instagram: https://www.instagram.com/dxctechnology

Additional Company Information

Registration No.

25110-P

Company Size

2001 - 5000 Employees

Industry

Call Center/IT-Enabled Services/BPO

Benefits & Others

Dental, Medical, Parking, Vision, Regular hours, Mondays - Fridays, Business Casual