Customer Care & Billing Administrator – 1 year contract (20010753)

Emerson Asia Pacific Private Limited

Singapore Remote

Full time

Human Resources


Apr 3

Customer Care & Billing Administrator – 1 year contract (20010753)

Emerson Asia Pacific Private Limited


Job Description

Job Responsibilities:

• Manage orders related to enquiries from customer, coordinate with plant, logistics team to ensure seamless order fulfilment on time.

• Responsible for shipping & billing processing using Oracle, Trax & other systems.

• Ensure proper & complete commercial documentation are in compliance with sales recognition policy and organize shipment release on timely basis.

• Able to work with various department A/R, Trade compliance team to ensure timely release of shipment & billing through system.

• Review commercial clauses, manage type of bonds with bank, Letter of Credit negotiation with bank, issue chamberized origin etc.

• Ensure all related billing issuance are issued right the first time, provide complete supporting bill docs to customer, meeting the customer's contract/payment milestones and ensure each set of payment collection must be reasonably assured.

• Liaise with internal A/R Collections team and customer to rectify any variances whenever query arise.

• Able to communicate well with all the stake holders to ensure smooth execution of shipment & billing according to established guidelines.

• Ensure all documents are filed according to Record Retention Policy.


Job Requirements: 

• Diploma in Business Administration or any related field

• At least 2 years of relevant working experiences in the related field.

• Working knowledge of business management system like Oracle or JDE preferably.

• Sound knowledge on International Shipping practice and basic understanding on Finance's terminology.

• Good communication in both verbal and written.

• Can work under pressure, customer focused, detailed oriented etc.

• Good in Microsoft Excel skills.

• Able to multi-task in fast pace environment.

• Thinks systematically and organizes tasks to work efficiently and effectively.

Additional Information

Career Level-

Entry Level


Diploma, Advanced/Higher/Graduate Diploma

Job Type-


Job Specializations-

Services, Customer Service, Logistics/Supply Chain

Company Overview

About Emerson

Imagine being surrounded by intelligent, driven, and passionate innovators all working toward the same goal—to create groundbreaking solutions that leave our world in a better place than we found it. Emerson is a global technology and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets.

Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial and Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency, and create sustainable infrastructure.

A dynamic environment is what you’ll discover at Emerson, a Fortune 500 company with $14.5 billion in sales and 155 manufacturing locations worldwide. Together, we’re changing the world, and we have all the resources to help you achieve your professional goals.

Whether you’re an established professional looking for a career change, an entry level candidates exploring options, or received your MBA degree, you’ll find a variety of opportunities at Emerson. Join our team and start your journey today.


Founded in 1890 in St. Louis, Missouri in the US, Emerson Electric Co. is a diversified global technology company providing products and services for a wide range of industries, commercial markets and end-users. Emerson Process Management Asia Pacific business started 42 years ago with the Singapore office is a recognized leader in process-automation products and technology that offers unmatched capabilities to improve process and asset performance for customers in the chemical, oil and gas, pulp and paper, pharmaceutical, food and beverage, power, water and wastewater, and other process-related industries. Singapore, the strategic site of Emerson’s Asia Pacific Headquarters, is of special significance to Emerson customers in the Asia Pacific region. Occupying 280,000 sq. ft, it is the hub of technical know-how and expertise for the development, production, and support of automation solutions, products and services. At Emerson, we empower you to meet the demands of the industry with better quality, expanded capacity, improved efficiency & safety. We define Success as identifying new opportunities & powering our businesses with the best people and resources so that we are in a position to win. To find out more about our company, please visit our website

Additional Company Information

Registration No.


Company Size-

1001 - 2000 Employees


Manufacturing / Production

Benefits & Others-

Dental, Education support, Medical, Parking, Regular hours, Mondays - Fridays, Smart Casual

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